ABOUT US

TESSUTI DELL' ARTE

Payment & Shipment

PAYMENT METHODS

Tessuti dell'Arte accepts credit card payments, Paypal, bank transfer. After completing your order, you will receive an e-mail confirmation with your order number and a summary of the details of your purchase. Remember that you can always check the status of your order in the appropriate section of your profile. All prices are VAT Excluded

Minimum Order

Minimum order is 300€ and the minimum quantity is 4 meters

SHIPMENT

we ship worlwide and in: European Countries, Midle East, Asia, Austrialia, North America, South America and Africa. There may be exceptions for those countries where there are natural disasters or wars

ITALY

GLS delivers in Italy within 2/5 days on average. Costs and timing are based on the weight of the goods and the Shippment agent required.

European Countries

Costs and timing are based on the weight of the goods and the Shippment agent required.

Non EU Countries

Costs and timing are based on the weight of the goods and the Shippment agent required.

Shipment status

The customer will receive an e-mail from the courier, specifing the ID number. The shipment can be monitored on www.gls-italy.com or on the other courier site, as specified in the order.

Shipment Data

The site will use as shipping data those indicated by the customer during the order process.

Times

Orders are processed from Monday to Friday, from 9:00 am to 5:30 pm. Orders placed will be processed in 7-10 days.

Documents

As required by the trade laws, all shipments are accompanied by official invoice stating the value of the individual items in Euro.

Authorized delivery

The customer is asked to carefully inspect the package when it is delivered.

If, for any reason, the box looks tampered or if the tape is not intact, the client is asked to sign the receipt subject, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering of the package, the customer should immediately report that to the local office of the courier and contact us by sending an e-mail to [email protected]